Shipping Policy
Fresh halal meat, delivered safely to your door — anywhere in the USA.
At Rahim Sons Halal Meat, we take great care in packaging and shipping your order to ensure maximum freshness. All orders are flash-frozen and packed with dry ice or ice packs for safe transit.
Processing Time
Orders are processed within 1–2 business days of purchase.
Delivery Time
Standard: 3–5 business days
Express: 1–2 business days
Cold & Safe
All orders shipped with dry ice or gel packs in insulated packaging.
📦 Order Processing
All orders placed before 12:00 PM CST on business days are typically processed the same day. Orders placed after 12:00 PM or on weekends/holidays will be processed on the next business day.
🚚 Shipping Methods & Rates
| Method | Estimated Delivery | Cost |
|---|---|---|
| Standard Shipping | 3–5 Business Days | Calculated at checkout |
| Express Shipping | 1–2 Business Days | Calculated at checkout |
| Free Shipping (Local Areas) | 2–3 Business Days | Orders $11 – $120 (Dallas, Garland, Richardson, Murphy, Wylie) |
| Free Shipping (All Areas) | 3–5 Business Days | On orders over $120 |
| Free Self Pick-up | Same Day / Next Day | Free – Garland Location |
❄️ Temperature-Controlled Packaging
All our halal meat products are flash-frozen at peak freshness and shipped in insulated boxes with dry ice or gel ice packs. This ensures your meat arrives at a safe temperature. Upon arrival, products may be partially thawed but are still safe — simply refrigerate and use within 2 days, or refreeze immediately.
🏪 Free Self Pick-up
Don't want to wait for delivery? You can pick up your order for free from our Garland Location. Simply select "Free Self Pick-up – Garland Location" at checkout, and we'll have your order ready for you!
📍 Shipping Coverage
We currently ship to all 48 contiguous US states. Unfortunately, we do not currently ship to Hawaii, Alaska, or US territories. For international shipping inquiries, please contact us directly.
Free Shipping Local Areas: Dallas, Garland, Richardson, Murphy, Wylie (orders $11 – $120). For orders over $120, free shipping is available to all areas.
📬 Order Tracking
Once your order ships, you will receive a confirmation email with a tracking number. You can use this to monitor your shipment in real time via our carrier's website.
⚠️ Delivery Issues
If your order arrives damaged, missing items, or has temperature concerns, please contact us within 24 hours of delivery with photos. We will work to resolve the issue promptly — your satisfaction is our priority.
🔄 Returns & Refunds
Due to the perishable nature of our products, we do not accept returns. However, if there is an issue with your order (damaged, incorrect, or quality concern), please contact us and we will make it right with a replacement or refund.
📞 Questions?
Still have questions about shipping? Contact our team — we're happy to help!
